When you visit a website and notice a small point which depicts that someone is trying to ask you something in the form of a chat. Have you ever saw such chat boxes on websites that contain a message in it? Do you know that those chat boxes are known as chatbots, in this article we are going to discuss numerous things about chatbots, it’s uses and many more such things. Other than that we will also talk about the Top 10 AI chatbots that you can use in 2020.
So do follow this article till the end to know everything about the Top 10 AI chatbots for 2020 and various other add-on things regarding chatbots.
What are Chatbots?
A chatbot is a kind of software with the help of which we can lead a conversation in the form of text or audio messages. Now you all must be thinking that how a simple software can conduct a conversation? So the basic building block behind these chatbots is artificial intelligence, with the help of which we can lead a discussion.
This was all about a small introduction to chatbots, let us now have a look at how these chatbots work?
As we have mentioned above, a chatbot works with the help of an AI system. In which a person already have feed answers to some questions and whenever we as a website visitor visits and ask some question, by matching similar keywords, we can get the perfect or nearby answer to it.
Benefits of using Chatbots
Here is the list of some benefits of using chatbots, let us have a look at them one by one-
- With the help of chatbot software, we would be able to solve our visitor’s problems effortlessly. Which means we would not have to be actually present there, but instead of that also our visitor’s or customers problems will get solved, and every of their question would be answered.
- With the help of these chatbots software, we would always be available for our customers. You all must have noticed that some websites offer 24/7 service to their customers in the form of text and audio messages. All those services are being possible only because of these AI chatbots.
- With the use of AI chatbots, we can increase customer engagements and hence would be able to offer exceptional customer service.
- With the help of these chatbots, we can fetch more data regarding our customers, products, and services. In this way, we would also be able to enhance our overall products and services.
- If you have an international brand that is spread all over the world, then I am sure that you must be knowing that you can’t be available for all the customers at different time zones. So for this problem, chatbots are the solution, as they would always be active on your site forever.
- If you ever thought to create a customer care team, then you would need a lot of investment, while in the case of chatbots you have to buy an AI chatbots software once and that’s it.
Top 10 AI Chatbots for 2020
Let us now have a look at the Top 10 AI chatbots that you can efficiently use for your business or website in 2020.
1. Vergic
Vergic is a type of AI chatbot software with the help of which we would be able to enhance customer engagements. Other than that we would be able to get the support of various collaboration tools and many more.
Here is the list of features that we can get with Vergic AI chatbot software-
- We would be able to get automated dialogues which means we would not have to create a specific answer for every question.
- The basic working is taken out with the integration of AI and Bots, with the help of which the answers of questions would be carried out.
- It also offers various communicating services support such as Skype, Slack, Facebook and many more.
2. Ada
Ada is an AI-based chatbot with the help of which we would be able to get faster working responses than any other such platform. Let us have a look at the features of Ada AI chatbots software.
- We would be able to get multichannel engagements for our customers.
- With the help of this software, we would be able to get higher conversion rates.
- We would be able to get better analytics support with this tool.
3. Bold360
In case we need an AI-powered chatbot for business purpose, then this could be your next chatbot software choice. As with the help of this tool, we would be able to get all business-friendly features. Let us have a look at those features.
- We would be able to get personalized customer support with the help of this AI chatbot software.
- We would be able to get various tools to support for better and enhanced experience.
4. Boost
Boost is known as a natural language processing AI chatbots tool with the help of which we would be able to get enhanced customer experience. Here is the list of features offered by this tool.
- We would be able to get pre-trained more than 2500 answers.
- We would also be able to create any dynamic and natural interactions.
5. HubSpot Chatbot Builder
With the help of this chatbot software, we would be able to book meetings, fetch enhanced conversions and many more such things. Let us have a look at the features offered by HubSpot Chatbot Builder software.
- We would be able to get unlimited personalized conversations with the help of this tool.
- We can also create our customize bots without any coding.
- We can also add several deals with the help of HubSpot Chatbot builder.
6. Imperson
Imperson is an AI-based chatbot solution with the help of which we would be able to get authentic customer experience. Here is the list of features offered by Imperson chatbot tool.
- With the help of this AI chatbot tool, we would be able to set up goals.
- We would also be able to get conversation navigator with this AI chatbot software.
7. Botsify
With the help of Botsify, we would be able to get enhanced sales and reduces customer support cost. Other than that it offers various other features too, let us have a look at them one by one-
- We would be able to get high-quality hybrid solutions for all type of chatbot related issues and services.
- It also offers a tree view feature with the help of which we would be able to get a better and enhanced workflow.
8. Amplify
Amplify is a new entry in the list of AI chatbots tool software. Within a short interval of time, this tool was able to gain a lot of popularity because of it’s support and features. Let us have a look at those features.
- We would be able to get virtual assistants with this tool.
- This tool is straightforward to use and handle, which can be easily handled by a beginner.
9. Flow XO
In case if you want to deal with chatbots from various social networking platforms and different sites, then Flow XO is the best option for you. Let us have a look at the features of this AI chatbot software.
- This tool is best for ecommerce sites too, as in this tool we would be able to get various greetings tools.
- We would also be able to accept payments for various services offered by our business or websites.
10. Manychat
In case you are having a small business and trying to find a chatbot software for your business, then Manychat is the best option for you. Here is the list of features offered by this software.
- We would be able to create better relationships with our customers, with the help of this software tool.
- We can book appointments, sell products and various other such things with the help of this chatbots software.
- We would be able to get personalized support from the team of this chatbots software.
Summary
Here we have come to the end of this article, in which we have discussed Top 10 AI Chatbots, which we can use in 2020 for high-quality and efficient growth and responses. Other than that, we also had a look at various benefits offered by these chatbot softwares and many more.
